Ordering Repeat Prescriptions
The best way of ordering repeat prescriptions is online through Patient Access via the link at the top of this page. If you would like to register to access this service please ask the receptionist and fill in the required form - the staff will help you with the process. The system is available 24 hours a day and at weekends.
You can also order Using the NHS App.
Alternatively, you can order repeat prescriptions through your Pharmacy, or come into the Surgery and fill in a repeat prescription form.
We will also accept acute prescription requests by e-mail to generic Practice e-mail address email@example.com. Please note: you can no longer order repeat Presriptions via emai.
It is important that you allow 48 hours notice—prior to running out of your medication for these requests.
We cannot accept repeat prescriptions by phone, post or verbally at the reception desk as this breaks medical confidentiality regulations and causes delays for other patients waiting.
Collecting your prescription
We will send your prescriptions electronically to your nominated pharmacy.
Please Note: Healey Chemist is located next to side of the surgery and offer a collection and delivery service for repeat medication. Please contact them directly on 01706 342050 for further information.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from and they will be able to accept it.
Do not put it in your household bin or flush it down the toilet.
Find out more about prescription charges on nhs.uk.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Send us a non-urgent query via Patchs
- Phone us after 10am
Opioid Prescribing (Morphine, Tramadol, Co-codamol etc.)
At Healey Surgery we take patient safety very seriously. We follow the recent NICE guidance for chronic pain management and continually update and review our clinical practice to ensure patient care is of the highest standard. Recent research has highlighted a significant risk to patient safety around the use of opioid type painkillers for chronic pain.
We know that these drugs are helpful in pain of recent onset for example a broken bone and they are also effective in patients with cancer related pain. However, recent medical evidence questions the benefit of opioid type painkillers for chronic pain. We now don’t think they are very good at killing pain at all when taken for more than a few months. If you have been prescribed opioids for chronic pain and because we don't want our patients put at risk, we have been working on reducing your pain medications. Please discuss with GP or Practice pharmacist if you have any concerns regarding this.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.